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Why haven’t I received a reply from the blockchain project team?
You need help identifying a failed or stuck deposit/withdrawal. Note: customer support can only assist with transactions made through our platform. We’re unable to directly contact or escalate cases to external blockchain teams. Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions.Published on Oct 17, 2025Updated on Jan 27, 202610Common scam tactics
The message says they can earn money by voting on ads for car companies. They begin chatting on Telegram. In the beginning, the person explains that if the user puts in some money, they can get even more money later. This makes the user think investing is a good idea. However, later on, the person changes the rules. They tell the user they have to pay more money to take out their earnings. They use various excuses to reject the user's requests to withdraw the money.Published on Sep 28, 2023Updated on Feb 6, 20262,576What's the Spot DCA bot and how do I use it?
Maximum safety orders: limits how far the bot will average into dips; more orders improve recovery chances during deep pullbacks but lock up more funds, while fewer orders reduce capital usage but might leave you stuck if the price falls beyond your last buy. Amount multiplier: increases the size of each new safety order, speeding up recovery after drops but quickly consuming balance if the market keeps falling.Published on Oct 3, 2025Updated on Nov 17, 20253
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