FAQ
Individual verification
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 8 Sept 2025997
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 9 Sept 202511,297
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 9 Sept 20256,423
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on 2 Jul 2025Updated on 9 Sept 202573
- How do I opt out as an Accredited Investor?Published on 8 Apr 2025Updated on 9 Sept 2025
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 9 Sept 20252
- How do I submit my proof of address (POA) in Saudi Arabia?Published on 12 Jun 2024Updated on 9 Sept 2025151
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 9 Sept 2025130
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