- Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?Published on 22 Aug 2023Updated on 3 Sept 2025396
- Travel Rule FAQPublished on 20 Jul 2023Updated on 8 Sept 2025744
- Why is my withdrawal taking longer than usual?Published on 29 Feb 2024Updated on 8 Sept 2025126
- Where can I find the minimum deposit amount required for non-BTC?Published on 16 Oct 2024Updated on 3 Sept 202535
- Why is there a minimum deposit amount for non-BTC?Published on 16 Oct 2024Updated on 3 Sept 202523
- Where can I find the minimum BTC amount required for deposits?Published on 15 Oct 2024Updated on 3 Sept 202523
- Why is there a minimum amount to deposit BTC?Published on 15 Oct 2024Updated on 3 Sept 202511
- What should I do if I deposit BTC less than minimum amount?Published on 15 Oct 2024Updated on 3 Sept 202524
- Why is my deposit locked?Published on 19 Dec 2023Updated on 3 Sept 2025883
- Why is my deposit/withdrawal suspended?Published on 31 Aug 2023Updated on 3 Sept 2025753
- How do I deposit Bitcoin (BTC) with OKX’s lightning network?Published on 22 Aug 2023Updated on 3 Sept 20252,123
- Why is my accessible balance lower than my funds unavailable for withdrawal?Published on 13 May 2024Updated on 8 Sept 2025295
- How do I unlock my deposit when the Travel Rule additional verification is required?Published on 29 Apr 2024Updated on 3 Sept 2025139
- How do I verify assets in the OKX Merkle tree? (Merkle Tree V1)Published on 21 Mar 2023Updated on 8 Sept 202580
- How do I verify OKX's ownership and balance of the wallet address?Published on 26 Sept 2023Updated on 8 Sept 2025946